Igniting Workplace Enthusiasm


Banking and Financial Services

Axis Bank | World Class Customer Service

“Better identification of and understanding customers‟ needs using the "Don't sell me" concept led to better management of portfolios. This has resulted in greater credibility with both internal and external stakeholders. I have observed a 30-35% increase in overall productivity and retention of existing customers. Providing the right solution with lesser negotiation has led to minimal requests for discounts from clients resulting in a range of 20-25% increase in monthly revenues.”

- Kamal Agarwal, Priority Banking Relationship Manager


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